Shipping & Returns

Last updated 26 October 2026

Shipping

• Free shipping Australia-wide with Australia Post.
• Orders placed before 2pm (Sydney time) on a business day ship the same day. Orders placed later, or on weekends and public holidays, ship the next business day.
• Delivery usually takes 2 to 5 business days after dispatch. Some regional and remote areas can take longer.
• We currently ship within Australia only.

Changed Your Mind?

You can return unused plates within 30 days of delivery for a refund of the plate price.

• "Unused" means the adhesive backing hasn't been peeled off and the plate is in the condition it arrived in.
• Return postage is paid by you. We recommend a tracked service, as we can't refund a plate that doesn't reach us.
• To start a return, email support@thereviewplate.com with your name and order details. We'll reply with the return address.
• We refund to your original payment method within 5 business days of receiving the plate, and switch off its link.

Faulty or Damaged Plates

If your plate arrives damaged, or stops working (for example the tap or QR code doesn't open your review page), email support@thereviewplate.com and we'll sort it out: repair, replace or refund, and we cover the postage. Damage caused by accidents or misuse after delivery, such as a broken plate, isn't a fault.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

This page doesn't limit those rights in any way.

The Dashboard

Your live dashboard is included free with your plate. There's no subscription, so there's nothing to cancel.