Privacy Policy
Last updated 26 October 2026
The Review Plate is a business name of ZELTA GROWTH PTY LTD (ABN 49 703 397 586), Sydney, NSW ("we", "us"). This policy explains what personal information we collect, why, and what we do with it. Questions: support@thereviewplate.com.
When Someone Taps or Scans a Plate
We record the plate's code, the time, whether it was a tap or a QR scan, the type of phone (iPhone, Android or other) and the country. We don't record IP addresses, names or anything else that identifies the person, and we don't use cookies. This lets the business see how often its plate is used. The person is then sent to Google, whose own privacy policy applies to the review they leave.
When You Order or Register Interest
We collect your name, email address, business name and address, the options you chose and, for orders, your phone number and delivery address. We use these to process and deliver your order, set up your plates, send you emails about your order or account, and answer your questions. Payments are handled by Stripe; we never see or store your card details.
When You Use the Dashboard
You sign in with your email address; we email you a sign-in link or code. We store your business's contact details, its plates and their tap statistics.
Your Business's Public Google Details
We use Google's Places service to find your business's public listing (name, address, star rating and number of reviews), so we can link your plate to it and show your rating in the dashboard.
Who Helps Us
We use trusted providers to run the service: Supabase (our database and sign-in, stored in Sydney, Australia), Cloudflare (website hosting and plate links), Stripe (payments), Resend (sending emails) and Google (business details). Some of them may process information outside Australia. We only share what each needs to do its job.
We don't sell your information, share it for anyone else's marketing, or use advertising or tracking cookies on our website.
Emails
We only email you about your order, your account, or (if you registered interest) when ordering opens. Reply to any email to stop the non-essential ones.
Keeping It Safe, and How Long
Access to your information is limited to what's needed to run the service, and it's backed up so it isn't lost. We keep order records as long as the law requires, and other information while you use our service.
Your Choices
You can ask to see, correct or delete your personal information by emailing support@thereviewplate.com. We'll respond within 30 days. If you're not happy with how we handled a privacy concern, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes
If we change this policy we'll update the date at the top of this page.